Thursday, 19 July 2018 Contact us

Privacy policy

Oxford Literary festival is committed to ensuring the privacy of its customers. This policy explains how and why we collect personal information about people who visit our website or buy tickets for the festival. It explains how we use it and how we keep it secure.

The Oxford Literary Festival is a registered charity (number 1128820). Our address is Greyfriars Court, Paradise Square, Oxford OX1 1BE We hold an annual nine-day literary festival in Oxford, UK, around the end of March and beginning of April.

How do we collect information?

We obtain information about you when you visit our website and subscribe to one of our newsletters and when you purchase tickets through our on-site box office and through our third-party box office agents TicketSource and Experience Oxfordshire.

What type of information do we collect?

Personal information we collect could include your name, address, email address, telephone number, IP address and information about what pages are accessed and when. We do not collect your card information. This is collected and processed securely by our third-party payment processors who specialise in the secure capture and processing of credit and debit card details.

How do we use your information?

We use your information to:

  • process your ticket orders

  • notify you of any changes to our products and services

  • send you information you have requested

  • seek your views on our products and services

  • carry out market research and traffic monitoring (information is used only in aggregate)

    Where do we keep your information?

    Your information is kept securely in databases held by our third-party box office agent TicketSource and our email client Mailchimp. The two databases are linked so that any updates to one are automatically synchronised to the other. Click on the links below to access their privacy policies.

    TicketSource privacy policy https://www.ticketsource.co.uk/kb/terms-of-use/privacy-policy

    Mailchimp privacy policy https://mailchimp.com/legal/privacy/

    You can unsubscribe or update your information by clicking the relevant links in one of our email newsletters. You can also ask to unsubscribe or ask us what information we hold on you by emailing info@oxfordliteraryfestival.org

    Facebook

    We use Facebook advertising to target people with interests relevant to festival events, and we use Facebook pixels to track the success rates of our advertising in aggregate form.

    Statistics

    We may from time to time provide information in aggregate form to advertisers, sponsors and third-party suppliers. This information cannot be linked to individual users.

    Links to other sites

    Our website contains links to other sites maintained by our sponsors, supporters and suppliers. These sites are beyond our control and the user is subject to the privacy policies of these sites.

    Cookies

    We use cookies on our website to track the number of visits and visitor behaviour on our website. 

    Updates to policy

    We may update this policy to reflect any changes in the way we operate.

  • FT Weekend Title partner University of Oxford HSBC Global banking partner Bodleian Libraries Festival cultural partner Worcester College Worcester College: Festival college partner Oxford Martin School Festival ideas partner BBC World Service International radio partner BBC Four Television Broadcast media partner British Academy HM Government of Gibraltar Festival green room sponsor Gibunco Group Sponsor of Gibraltar Lecture Galileo Foundation Italian Cultural Institute Blackwell’s Festival on-site and online bookseller Ian and Carol Sellars allmanhall Jane and Roderick Gibbs Lady Hatch Emily Rose and James Marrow George Warren Bear Ram Elk Festival Digital Strategy & Web Design Marshall Maserati Festival courtesy cars The Macdonald Randolph Hotel The festival hotel Eynsham Hall Royds Withy King Lawyers to the festival Intesa Sanpaolo Said Business School Oxford Centre for Islamic Studies Oxford Centre for Hebrew and Jewish Studies New College Lincoln College Lincoln College St Cross College St Cross College Corpus Christi College The Queen’s College The Queen's College St John’s College St John's College Jesus College Hertford College Exeter College Exeter College St Hilda’s College Keble College Keble College Oxford University Press Princeton University Press Oxford Brookes University Oxford Cultural Collective K T Bruce Photography K T Bruce Photography Ashmolean Museum Floris of London University of Oxford Alumni Office Alumni Office The Oxford Times Regional media partner BBC Radio Oxford Local radio partner Macdonald Bear Hotel Mary and Cecil Quillen The Oxford Artisan Distillery Conference Oxford Critchleys Liaison Financial Services The Litmus Partnership British Humanist Association The Sheldonian Theatre Felicity Bryan Associates The Royal Society of Literature Oxford University Museum of Natural History The Story Museum Oxford City Council City Audio Visual OX magazine

    FT Weekend Oxford Literary Festival 2018 partners & sponsors

    FT Weekend Title partner University of Oxford HSBC Global banking partner Bodleian Libraries Festival cultural partner Worcester College Worcester College: Festival college partner Oxford Martin School Festival ideas partner BBC World Service International radio partner BBC Four Television Broadcast media partner British Academy HM Government of Gibraltar Festival green room sponsor Gibunco Group Sponsor of Gibraltar Lecture Galileo Foundation Italian Cultural Institute Blackwell’s Festival on-site and online bookseller Ian and Carol Sellars allmanhall Jane and Roderick Gibbs Lady Hatch Emily Rose and James Marrow George Warren Bear Ram Elk Festival Digital Strategy & Web Design Marshall Maserati Festival courtesy cars The Macdonald Randolph Hotel The festival hotel Eynsham Hall Royds Withy King Lawyers to the festival Intesa Sanpaolo Said Business School Oxford Centre for Islamic Studies Oxford Centre for Hebrew and Jewish Studies New College Lincoln College Lincoln College St Cross College St Cross College Corpus Christi College The Queen’s College The Queen's College St John’s College St John's College Jesus College Hertford College Exeter College Exeter College St Hilda’s College Keble College Keble College Oxford University Press Princeton University Press Oxford Brookes University Oxford Cultural Collective K T Bruce Photography K T Bruce Photography Ashmolean Museum Floris of London University of Oxford Alumni Office Alumni Office The Oxford Times Regional media partner BBC Radio Oxford Local radio partner Macdonald Bear Hotel Mary and Cecil Quillen The Oxford Artisan Distillery Conference Oxford Critchleys Liaison Financial Services The Litmus Partnership British Humanist Association The Sheldonian Theatre Felicity Bryan Associates The Royal Society of Literature Oxford University Museum of Natural History The Story Museum Oxford City Council City Audio Visual OX magazine