Privacy policy

Oxford Literary festival is committed to ensuring the privacy of its customers. This policy explains how and why we collect personal information about people who visit our website or buy tickets for the festival. It explains how we use it and how we keep it secure.

The Oxford Literary Festival is a registered charity (number 1128820). Our address is Greyfriars Court, Paradise Square, Oxford OX1 1BE We hold an annual nine-day literary festival in Oxford, UK, around the end of March and beginning of April.

How do we collect information?

We obtain information about you when you visit our website and subscribe to one of our newsletters and when you purchase tickets through our on-site box office and through our third-party box office agents TicketSource and Experience Oxfordshire.

What type of information do we collect?

Personal information we collect could include your name, address, email address, telephone number, IP address and information about what pages are accessed and when. We do not collect your card information. This is collected and processed securely by our third-party payment processors who specialise in the secure capture and processing of credit and debit card details.

How do we use your information?

We use your information to:

  • process your ticket orders
  • notify you of any changes to our products and services
  • send you information you have requested
  • seek your views on our products and services
  • carry out market research and traffic monitoring (information is used only in aggregate)

Where do we keep your information?

Your information is kept securely in databases held by our third-party box office agent TicketSource and our email client Mailchimp. The two databases are linked so that any updates to one are automatically synchronised to the other. Click on the links below to access their privacy policies.

You can unsubscribe or update your information by clicking the relevant links in one of our email newsletters. You can also ask to unsubscribe or ask us what information we hold on you by emailing info@oxfordliteraryfestival.org

Facebook

We use Facebook advertising to target people with interests relevant to festival events, and we use Facebook pixels to track the success rates of our advertising in aggregate form.

Statistics

We may from time to time provide information in aggregate form to advertisers, sponsors and third-party suppliers. This information cannot be linked to individual users.

Links to other sites

Our website contains links to other sites maintained by our sponsors, supporters and suppliers. These sites are beyond our control and the user is subject to the privacy policies of these sites.

Cookies

We use cookies on our website to track the number of visits and visitor behaviour on our website.

Updates to policy

We may update this policy to reflect any changes in the way we operate.

The Oxford Literary Festival sponsors, donors & partners

The Telegraph Festival media partner University of Oxford European Union Supported by the Delegation of the European Union to the UK Cultural Relations Platform Supporter of the festival's Voices of Europe programme Bodleian Libraries Festival cultural partner Oxford Martin School Festival ideas partner Oxford Mathematics Spanish Embassy The Spanish Embassy: supporters of the programme of Spanish literature and culture Cervantes Institute, London The Cervantes Institute, London elBullifoundation Blackwell’s Festival on-site and online bookseller Symington Wines of the Douro Valley Compassion in World Farming Pasture to Plate Oxford Business College Where learning meets opportunity: education partners of the festival Old Bank Hotel Five-star hotel partners of The Oxford Collection Old Parsonage Hotel Five-star hotel partners of The Oxford Collection Oxford Brookes University Oxford International Centre for Publishing Critchleys Accountants to the festival Confucius Institute Voltaire Foundation Felicity Bryan Associates Goldmoney Properties Princeton University Press Prestige publishing partner. Celebrating 25 years in Europe in 2024 Oxford University Department for Continuing Education Jewish Book Week Partner of Oxford Literary Festival Jim Mellon Miles Young Tim and Marion Stevenson Martin and Elise Becket Smith Ian and Carol Sellars David Isaac Mary and Cecil Quillen Supporters of the programme of American literature and culture Other donors Yale University Press London New College New College founded 1379 Exeter College Exeter College: college home of the festival. Founded 1314 Worcester College Worcester College founded 1714 Lincoln College Lincoln College founded 1427 Trinity College Trinity College founded 1555 Magdalen College Magdalen College founded 1458 Reuben College Reuben College founded in 2019 Pusey House Founded 1884 Brasenose College Brasenose College founded in 1512 New Dutch Writing Human Ecology Project MACROVegan Bear Ram Elk Festival Digital Strategy & Web Design Racalia Olive Oil Olive oil from Sicily Paul Bloomfield Ltd University of Oxford Alumni Office Alumni Office The Sheldonian Theatre Oxford Centre for Hebrew and Jewish Studies Oxford Centre for Islamic Studies Oxford University Images Oxford University Images CAV Oxford The Litmus Partnership Schoolreaders Windrush Group The Oxford Times BBC Radio Oxford Local radio partner Conference Oxford Ox in a Box OX magazine