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Privacy policy

Oxford Literary festival is committed to ensuring the privacy of its customers. This policy explains how and why we collect personal information about people who visit our website or buy tickets for the festival. It explains how we use it and how we keep it secure.

The Oxford Literary Festival is a registered charity (number 1128820). Our address is Greyfriars Court, Paradise Square, Oxford OX1 1BE We hold an annual nine-day literary festival in Oxford, UK, around the end of March and beginning of April.

How do we collect information?

We obtain information about you when you visit our website and subscribe to one of our newsletters and when you purchase tickets through our on-site box office and through our third-party box office agents TicketSource and Experience Oxfordshire.

What type of information do we collect?

Personal information we collect could include your name, address, email address, telephone number, IP address and information about what pages are accessed and when. We do not collect your card information. This is collected and processed securely by our third-party payment processors who specialise in the secure capture and processing of credit and debit card details.

How do we use your information?

We use your information to:

  • process your ticket orders

  • notify you of any changes to our products and services

  • send you information you have requested

  • seek your views on our products and services

  • carry out market research and traffic monitoring (information is used only in aggregate)

    Where do we keep your information?

    Your information is kept securely in databases held by our third-party box office agent TicketSource and our email client Mailchimp. The two databases are linked so that any updates to one are automatically synchronised to the other. Click on the links below to access their privacy policies.

    TicketSource privacy policy https://www.ticketsource.co.uk/kb/terms-of-use/privacy-policy

    Mailchimp privacy policy https://mailchimp.com/legal/privacy/

    You can unsubscribe or update your information by clicking the relevant links in one of our email newsletters. You can also ask to unsubscribe or ask us what information we hold on you by emailing info@oxfordliteraryfestival.org

    Facebook

    We use Facebook advertising to target people with interests relevant to festival events, and we use Facebook pixels to track the success rates of our advertising in aggregate form.

    Statistics

    We may from time to time provide information in aggregate form to advertisers, sponsors and third-party suppliers. This information cannot be linked to individual users.

    Links to other sites

    Our website contains links to other sites maintained by our sponsors, supporters and suppliers. These sites are beyond our control and the user is subject to the privacy policies of these sites.

    Cookies

    We use cookies on our website to track the number of visits and visitor behaviour on our website.

    Updates to policy

    We may update this policy to reflect any changes in the way we operate.

  • The Feathers Hotel Woodstock festival hotel The Randolph Hotel by Graduate Hotels Sponsor of the festival crime fiction programme Blackwell’s Festival on-site and online bookseller International Literary Properties Supporters of the festival green room The Dorchester Hotels Collection Festival London hotel partner Italian Embassy Supporter of Italian programme Republic of Panama Event generously supported by Republic of Panama Cervantes Institute, London Spanish Embassy Event generously supported by the Spanish Embassy Oxford Martin School Festival ideas partner Bodleian Libraries Festival cultural partner Owen Mumford Supporter of programme of science and medicine and annual science and innovation award BBC World Service International radio partner Cultural Relations Platform Supporter of the festival's Voices of Europe programme European Union Delegation of the European Union to the United Kingdom Netflix University of Oxford FT Weekend Title partner Marlene Hauser Mary and Cecil Quillen Supporters of the programme of American literature and culture Jill Dunsmore David Isaac Carole and John Allen Lucian Hudson Pank Koria CEO of Project People Masumi and Jonathan Dobson Miles Young Emily Rose and James Marrow Supporters of the programme of American literature and culture George Warren Lady Hatch Patron donor for the programme of Irish literature and culture John Roberts Trinity College Trinity College St Cross College St Cross College Lincoln College Lincoln College Worcester College Worcester College New College Exeter College Exeter College: college home of the festival Oxford Centre for Hebrew and Jewish Studies British Academy Royal Academy of Arts Project People Institute of Hospitality Thje Menu Partners Foodbuy Jewish Book Week Partner of Jewish programme Bantam Doubleday Doubleday Transworld TORVA Books which change you, your mind, your world Princeton University Press Prestige publishing partner Symington Wines of the Douro Valley Compassion in World Farming Pasture to Plate Oxford Brookes University Oxford University Images Oxford University Images The Sheldonian Theatre Critchleys Accountants to the festival CAV Oxford Felicity Bryan Associates Conference Oxford Oxford Centre for Islamic Studies University of Oxford Alumni Office Alumni Office Paul Bloomfield Ltd Bear Ram Elk Festival Digital Strategy & Web Design BBC Radio Oxford Local radio partner The Oxford Times Regional media partner Racalia Olive Oil Olive oil from Sicily Schoolreaders The Litmus Partnership K T Bruce Photography K T Bruce Photography Ox in a Box OX magazine Siren Communications Siren Communications - corporate consultants Chêne Bleu Wines of Provence The Wild Geese James Currey Society Pusey House Confucius Institute Literature Ireland Flip through Flanders

    FT Weekend Oxford Literary Festival sponsors, donors & partners

    The Feathers Hotel Woodstock festival hotel The Randolph Hotel by Graduate Hotels Sponsor of the festival crime fiction programme Blackwell’s Festival on-site and online bookseller International Literary Properties Supporters of the festival green room The Dorchester Hotels Collection Festival London hotel partner Italian Embassy Supporter of Italian programme Republic of Panama Event generously supported by Republic of Panama Cervantes Institute, London Spanish Embassy Event generously supported by the Spanish Embassy Oxford Martin School Festival ideas partner Bodleian Libraries Festival cultural partner Owen Mumford Supporter of programme of science and medicine and annual science and innovation award BBC World Service International radio partner Cultural Relations Platform Supporter of the festival's Voices of Europe programme European Union Delegation of the European Union to the United Kingdom Netflix University of Oxford FT Weekend Title partner Marlene Hauser Mary and Cecil Quillen Supporters of the programme of American literature and culture Jill Dunsmore David Isaac Carole and John Allen Lucian Hudson Pank Koria CEO of Project People Masumi and Jonathan Dobson Miles Young Emily Rose and James Marrow Supporters of the programme of American literature and culture George Warren Lady Hatch Patron donor for the programme of Irish literature and culture John Roberts Trinity College Trinity College St Cross College St Cross College Lincoln College Lincoln College Worcester College Worcester College New College Exeter College Exeter College: college home of the festival Oxford Centre for Hebrew and Jewish Studies British Academy Royal Academy of Arts Project People Institute of Hospitality Thje Menu Partners Foodbuy Jewish Book Week Partner of Jewish programme Bantam Doubleday Doubleday Transworld TORVA Books which change you, your mind, your world Princeton University Press Prestige publishing partner Symington Wines of the Douro Valley Compassion in World Farming Pasture to Plate Oxford Brookes University Oxford University Images Oxford University Images The Sheldonian Theatre Critchleys Accountants to the festival CAV Oxford Felicity Bryan Associates Conference Oxford Oxford Centre for Islamic Studies University of Oxford Alumni Office Alumni Office Paul Bloomfield Ltd Bear Ram Elk Festival Digital Strategy & Web Design BBC Radio Oxford Local radio partner The Oxford Times Regional media partner Racalia Olive Oil Olive oil from Sicily Schoolreaders The Litmus Partnership K T Bruce Photography K T Bruce Photography Ox in a Box OX magazine Siren Communications Siren Communications - corporate consultants Chêne Bleu Wines of Provence The Wild Geese James Currey Society Pusey House Confucius Institute Literature Ireland Flip through Flanders