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Privacy policy

Oxford Literary festival is committed to ensuring the privacy of its customers. This policy explains how and why we collect personal information about people who visit our website or buy tickets for the festival. It explains how we use it and how we keep it secure.

The Oxford Literary Festival is a registered charity (number 1128820). Our address is Greyfriars Court, Paradise Square, Oxford OX1 1BE We hold an annual nine-day literary festival in Oxford, UK, around the end of March and beginning of April.

How do we collect information?

We obtain information about you when you visit our website and subscribe to one of our newsletters and when you purchase tickets through our on-site box office and through our third-party box office agents TicketSource and Experience Oxfordshire.

What type of information do we collect?

Personal information we collect could include your name, address, email address, telephone number, IP address and information about what pages are accessed and when. We do not collect your card information. This is collected and processed securely by our third-party payment processors who specialise in the secure capture and processing of credit and debit card details.

How do we use your information?

We use your information to:

  • process your ticket orders

  • notify you of any changes to our products and services

  • send you information you have requested

  • seek your views on our products and services

  • carry out market research and traffic monitoring (information is used only in aggregate)

    Where do we keep your information?

    Your information is kept securely in databases held by our third-party box office agent TicketSource and our email client Mailchimp. The two databases are linked so that any updates to one are automatically synchronised to the other. Click on the links below to access their privacy policies.

    TicketSource privacy policy https://www.ticketsource.co.uk/kb/terms-of-use/privacy-policy

    Mailchimp privacy policy https://mailchimp.com/legal/privacy/

    You can unsubscribe or update your information by clicking the relevant links in one of our email newsletters. You can also ask to unsubscribe or ask us what information we hold on you by emailing info@oxfordliteraryfestival.org

    Facebook

    We use Facebook advertising to target people with interests relevant to festival events, and we use Facebook pixels to track the success rates of our advertising in aggregate form.

    Statistics

    We may from time to time provide information in aggregate form to advertisers, sponsors and third-party suppliers. This information cannot be linked to individual users.

    Links to other sites

    Our website contains links to other sites maintained by our sponsors, supporters and suppliers. These sites are beyond our control and the user is subject to the privacy policies of these sites.

    Cookies

    We use cookies on our website to track the number of visits and visitor behaviour on our website.

    Updates to policy

    We may update this policy to reflect any changes in the way we operate.

    • FT Weekend Title partner University of Oxford Netflix European Union Delegation of the European Union to the United Kingdom Cultural Relations Platform Supporter of the festival's Voices of Europe programme BBC World Service International radio partner Owen Mumford Supporter of programme of science and medicine and annual science and innovation award Bodleian Libraries Festival cultural partner Oxford Martin School Festival ideas partner Spanish Embassy Event generously supported by the Spanish Embassy Cervantes Institute, London Republic of Panama Event generously supported by Republic of Panama Italian Embassy Supporter of Italian programme The Dorchester Hotels Collection Festival London hotel partner International Literary Properties Supporters of the festival green room Blackwell’s Festival on-site and online bookseller The Randolph Hotel by Graduate Hotels Sponsor of the festival crime fiction programme The Feathers Hotel Woodstock festival hotel John Roberts Lady Hatch Patron donor for the programme of Irish literature and culture Emily Rose and James Marrow Supporters of the programme of American literature and culture Miles Young Masumi and Jonathan Dobson George Warren Pank Koria CEO of Project People Lucian Hudson Carole and John Allen David Isaac Jill Dunsmore Mary and Cecil Quillen Supporters of the programme of American literature and culture Anna Hunter Marlene Hauser Exeter College Exeter College: college home of the festival New College Worcester College Worcester College Lincoln College Lincoln College St Cross College St Cross College Trinity College Trinity College Pasture to Plate Compassion in World Farming Symington Wines of the Douro Valley Princeton University Press Prestige publishing partner TORVA Books which change you, your mind, your world Transworld Doubleday Doubleday Bantam Jewish Book Week Partner of Jewish programme Foodbuy Thje Menu Partners Institute of Hospitality Project People Royal Academy of Arts British Academy Oxford Centre for Hebrew and Jewish Studies Racalia Olive Oil Olive oil from Sicily The Oxford Times Regional media partner BBC Radio Oxford Local radio partner Bear Ram Elk Festival Digital Strategy & Web Design Paul Bloomfield Ltd University of Oxford Alumni Office Alumni Office Oxford Centre for Islamic Studies Conference Oxford Felicity Bryan Associates CAV Oxford Critchleys Accountants to the festival The Sheldonian Theatre Oxford University Images Oxford University Images Oxford Brookes University Siren Communications Siren Communications - corporate consultants OX magazine Ox in a Box K T Bruce Photography K T Bruce Photography The Litmus Partnership Schoolreaders Chêne Bleu Wines of Provence La Leccia Flip through Flanders Literature Ireland Confucius Institute Pusey House James Currey Society The Wild Geese

    FT Weekend Oxford Literary Festival sponsors, donors & partners

    FT Weekend Title partner University of Oxford Netflix European Union Delegation of the European Union to the United Kingdom Cultural Relations Platform Supporter of the festival's Voices of Europe programme BBC World Service International radio partner Owen Mumford Supporter of programme of science and medicine and annual science and innovation award Bodleian Libraries Festival cultural partner Oxford Martin School Festival ideas partner Spanish Embassy Event generously supported by the Spanish Embassy Cervantes Institute, London Republic of Panama Event generously supported by Republic of Panama Italian Embassy Supporter of Italian programme The Dorchester Hotels Collection Festival London hotel partner International Literary Properties Supporters of the festival green room Blackwell’s Festival on-site and online bookseller The Randolph Hotel by Graduate Hotels Sponsor of the festival crime fiction programme The Feathers Hotel Woodstock festival hotel John Roberts Lady Hatch Patron donor for the programme of Irish literature and culture Emily Rose and James Marrow Supporters of the programme of American literature and culture Miles Young Masumi and Jonathan Dobson George Warren Pank Koria CEO of Project People Lucian Hudson Carole and John Allen David Isaac Jill Dunsmore Mary and Cecil Quillen Supporters of the programme of American literature and culture Anna Hunter Marlene Hauser Exeter College Exeter College: college home of the festival New College Worcester College Worcester College Lincoln College Lincoln College St Cross College St Cross College Trinity College Trinity College Pasture to Plate Compassion in World Farming Symington Wines of the Douro Valley Princeton University Press Prestige publishing partner TORVA Books which change you, your mind, your world Transworld Doubleday Doubleday Bantam Jewish Book Week Partner of Jewish programme Foodbuy Thje Menu Partners Institute of Hospitality Project People Royal Academy of Arts British Academy Oxford Centre for Hebrew and Jewish Studies Racalia Olive Oil Olive oil from Sicily The Oxford Times Regional media partner BBC Radio Oxford Local radio partner Bear Ram Elk Festival Digital Strategy & Web Design Paul Bloomfield Ltd University of Oxford Alumni Office Alumni Office Oxford Centre for Islamic Studies Conference Oxford Felicity Bryan Associates CAV Oxford Critchleys Accountants to the festival The Sheldonian Theatre Oxford University Images Oxford University Images Oxford Brookes University Siren Communications Siren Communications - corporate consultants OX magazine Ox in a Box K T Bruce Photography K T Bruce Photography The Litmus Partnership Schoolreaders Chêne Bleu Wines of Provence La Leccia Flip through Flanders Literature Ireland Confucius Institute Pusey House James Currey Society The Wild Geese