Monday, 17 December 2018 Contact us

Privacy policy

Oxford Literary festival is committed to ensuring the privacy of its customers. This policy explains how and why we collect personal information about people who visit our website or buy tickets for the festival. It explains how we use it and how we keep it secure.

The Oxford Literary Festival is a registered charity (number 1128820). Our address is Greyfriars Court, Paradise Square, Oxford OX1 1BE We hold an annual nine-day literary festival in Oxford, UK, around the end of March and beginning of April.

How do we collect information?

We obtain information about you when you visit our website and subscribe to one of our newsletters and when you purchase tickets through our on-site box office and through our third-party box office agents TicketSource and Experience Oxfordshire.

What type of information do we collect?

Personal information we collect could include your name, address, email address, telephone number, IP address and information about what pages are accessed and when. We do not collect your card information. This is collected and processed securely by our third-party payment processors who specialise in the secure capture and processing of credit and debit card details.

How do we use your information?

We use your information to:

  • process your ticket orders

  • notify you of any changes to our products and services

  • send you information you have requested

  • seek your views on our products and services

  • carry out market research and traffic monitoring (information is used only in aggregate)

    Where do we keep your information?

    Your information is kept securely in databases held by our third-party box office agent TicketSource and our email client Mailchimp. The two databases are linked so that any updates to one are automatically synchronised to the other. Click on the links below to access their privacy policies.

    TicketSource privacy policy https://www.ticketsource.co.uk/kb/terms-of-use/privacy-policy

    Mailchimp privacy policy https://mailchimp.com/legal/privacy/

    You can unsubscribe or update your information by clicking the relevant links in one of our email newsletters. You can also ask to unsubscribe or ask us what information we hold on you by emailing info@oxfordliteraryfestival.org

    Facebook

    We use Facebook advertising to target people with interests relevant to festival events, and we use Facebook pixels to track the success rates of our advertising in aggregate form.

    Statistics

    We may from time to time provide information in aggregate form to advertisers, sponsors and third-party suppliers. This information cannot be linked to individual users.

    Links to other sites

    Our website contains links to other sites maintained by our sponsors, supporters and suppliers. These sites are beyond our control and the user is subject to the privacy policies of these sites.

    Cookies

    We use cookies on our website to track the number of visits and visitor behaviour on our website. 

    Updates to policy

    We may update this policy to reflect any changes in the way we operate.

  • FT Weekend Title partner University of Oxford BBC World Service International radio partner Bodleian Libraries Festival cultural partner Oxford Martin School Festival ideas partner Worcester College Worcester College: Festival college partner Irish Embassy, London Supporters of the Irish programme Massachusetts Institute of Technology Press Massachusetts Institute of Technology Press The Dorchester Hotels Collection Festival London hotel partner Blackwell’s Festival on-site and online bookseller Head of Zeus The Macdonald Randolph Hotel The festival hotel Italian Cultural Institute HM Government of Gibraltar Festival green room sponsor Gibunco Group Sponsor of Gibraltar Lecture British Academy BBC Four Television Broadcast media partner Earthwatch Europe Ian and Carol Sellars Emily Rose and James Marrow Jill Dunsmore New College Lincoln College Lincoln College St Cross College St Cross College Jesus College St Hilda’s College St John’s College St John's College The Queen’s College The Queen's College Exeter College Exeter College Hertford College Keble College Keble College Oxford Brookes University Said Business School University of Oxford Mathematical Institute Oxford Centre for Hebrew and Jewish Studies Oxford Centre for Islamic Studies The Oxford Times Regional media partner BBC Radio Oxford Local radio partner Bear Ram Elk Festival Digital Strategy & Web Design The Royal Society of Literature Royal Literary Fund Princeton University Press Felicity Bryan Associates University of Oxford Alumni Office Alumni Office Conference Oxford Oxford University Images Oxford University Images The Sheldonian Theatre Oxford University Press Floris of London Critchleys City Audio Visual Eynsham Hall Macdonald Bear Hotel Sloane Club Ashmolean Museum British Humanist Association The Story Museum Oxford City Council The Litmus Partnership K T Bruce Photography K T Bruce Photography OX magazine Liaison Financial Services Steer

    FT Weekend Oxford Literary Festival partners & sponsors

    FT Weekend Title partner University of Oxford BBC World Service International radio partner Bodleian Libraries Festival cultural partner Oxford Martin School Festival ideas partner Worcester College Worcester College: Festival college partner Irish Embassy, London Supporters of the Irish programme Massachusetts Institute of Technology Press Massachusetts Institute of Technology Press The Dorchester Hotels Collection Festival London hotel partner Blackwell’s Festival on-site and online bookseller Head of Zeus The Macdonald Randolph Hotel The festival hotel Italian Cultural Institute HM Government of Gibraltar Festival green room sponsor Gibunco Group Sponsor of Gibraltar Lecture British Academy BBC Four Television Broadcast media partner Earthwatch Europe Ian and Carol Sellars Emily Rose and James Marrow Jill Dunsmore New College Lincoln College Lincoln College St Cross College St Cross College Jesus College St Hilda’s College St John’s College St John's College The Queen’s College The Queen's College Exeter College Exeter College Hertford College Keble College Keble College Oxford Brookes University Said Business School University of Oxford Mathematical Institute Oxford Centre for Hebrew and Jewish Studies Oxford Centre for Islamic Studies The Oxford Times Regional media partner BBC Radio Oxford Local radio partner Bear Ram Elk Festival Digital Strategy & Web Design The Royal Society of Literature Royal Literary Fund Princeton University Press Felicity Bryan Associates University of Oxford Alumni Office Alumni Office Conference Oxford Oxford University Images Oxford University Images The Sheldonian Theatre Oxford University Press Floris of London Critchleys City Audio Visual Eynsham Hall Macdonald Bear Hotel Sloane Club Ashmolean Museum British Humanist Association The Story Museum Oxford City Council The Litmus Partnership K T Bruce Photography K T Bruce Photography OX magazine Liaison Financial Services Steer