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Director of the Oxford Internet Institute Professor Helen Margetts explains how social media is giving rise to a new era of turbulent politics.

Margetts is co-author with political scientist Professor Peter John, data scientist Scott Hale and researcher in computational social science Taha Yasseri of Political Turbulence: How Social Media Shape Collective Action. They demonstrate how most attempts at collective action online fail but some give rise to huge mobilisations and even revolution. Those that succeed are unpredictable, unstable and often unsustainable. They argue that a new form of pluralistic democracy is emerging but one that is chaotic and turbulent.

Margetts is professor of society and the Internet and director of the Oxford Internet Institute at the University of Oxford.